Guides

Working guides and checklists for the people who run company phones.

  1. What happens after you submit a company phone request

    What happens after a company phone request goes to the carrier, where it gets stuck, and how to know it’s really done. A free tracking checklist inside.

    5-minute read

  2. Employee offboarding for company phones: the checklist

    When an employee leaves: get the phone back, wipe it, settle any device balance, keep or move the number, close the line, and check the bill. Free checklist.

    6-minute read

  3. How to find and cut unused company phone lines

    Unused company phone lines can bill for years. How to find them on your bill, why they survive, and how to cut them safely. Free checklist, public audits.

    6-minute read

  4. Business wireless contract renewal checklist

    Renewing a business wireless contract? Start 120 to 180 days out. A 12-step checklist: dates, lines, device balances, offers, sign-off and the first bill.

    5-minute read

  5. What is wireless expense management?

    Wireless expense management in plain words: who owns the phone bill, how to check it each month, and how to chase credits until they post. Checklist.

    5-minute read

  6. Can you offer managed mobility without a wireless team?

    Can a VAR offer managed mobility without hiring wireless specialists? What the carrier work is, who runs it, and what to ask any partner.

    A guide for IT providers · 4-minute read

  7. Managed mobility, expense management or MDM: which do you need?

    An MDM secures company phones. Expense management checks what you pay for telecom. Managed mobility hands the daily work to a provider. Which do you need?

    3-minute read