Security
You approve the decisions. Every action on your requests is recorded.
Neura Wireless manages your carrier accounts with the access you authorize. Your IT provider never sees them, and sensitive details stay sealed.
Who can do what.
Three parties touch your requests. This is what each one can do, and what it never can.
WhoCanNever
Your team
- Approve requests, if you are an owner, admin or approver.
- See who did what on every request, and when.
- Have a request approved by anyone outside those roles.
Neura Wireless
- Manage your lines and carrier accounts with the access you authorize. They stay in your company’s name.
- Reveal a sensitive detail. Only a named staff member can, and only with a reason.
- Open your account to do the work. Every action is recorded.
- Alter a record.
- Approve a request. Only your owners, admins and approvers can.
Your IT provider
- See their own quotes and deals.
- See your account.
- See sensitive details.
Who did what, and when.
Carriers don’t give business customers written proof of a line change. So we keep our own.
Each action names who did it: your team, Neura Wireless staff, the carrier or automation. You can export the whole record as a spreadsheet.
Transfer PINs, account numbers and tax IDs stay sealed.
A reveal shows who opened one, why, and when.
Audits
We have not completed a SOC 2 audit.
- RecordsKept 5 years.
- Sensitive detailsEach one is encrypted separately.
- Sign-inBy invitation only. The Portal never sees anyone’s password.
- HostingEverything is hosted in the US.
- Report a security issuesecurity@neurawireless.com
See the record for yourself.
The first call is a 30-minute walkthrough of the Neura Wireless Portal.