For IT and mobility leaders
Stop running wireless from inboxes and carrier portals.
Keep inventory current, answer account questions, and move supported carrier work from request to confirmation in one visible operation.
See the operating deskWireless operations
Today · Aug 6, 2026National field expansionCarrier rollout · NW-500
Customer initiatedCustomer device readiness500 / 500
Customer confirmedActivate batch A250 / 250
Carrier confirmedActivate batch B187 / 250
In progressReconcile employee records472 / 500
Needs reviewA day in the operation
The work arrives from everywhere. The record should not.
New hire starts Monday.
A phone was reported lost.
Why did this line cost more?
The SIM swap is confirmed.
One operating loop
Context stays attached from signal to carrier confirmation.
See
The employee, line, device, carrier account, and request appear on one current record.
Decide
Your team reviews the request, policy, and account context before anything moves.
Move
Neura Wireless coordinates the supported Action and keeps ownership visible.
Confirm
Carrier confirmation closes the Action and updates the operating record.
The work IT actually receives
One request model across routine wireless changes.
Whether the request begins in HR, the service desk, or a direct operator conversation, the account, owner, approval, evidence, and status belong to the same operating record.
RequesterAccount contextApprovalCarrier confirmation
The physical operation
Keep carrier work aligned with the real-world rollout.
Physical device purchasing, delivery, enrollment, and deployment remain with the customer or its device provider. Neura Wireless coordinates supported carrier-service Actions and keeps the digital record aligned with customer-reported device readiness and assignment context.
- Re-keying the same request into carrier portals.
- Chasing status through hold queues and email threads.
- Rebuilding the inventory spreadsheet after every change.
Fair questions
Know the operating boundary.
Does Neura replace our MDM or ITSM?+
No. Neura connects their user, device, ticket, and lifecycle context to carrier and billing work.
Can Neura change our account without approval?+
No. Customers initiate supported Actions. Neura Wireless coordinates the carrier work and keeps the request status visible.
Do we have to migrate every process at once?+
No. Teams can begin with a bounded carrier workflow or estate segment, establish authority and evidence requirements, then expand operating coverage.
See the operation with your own account in mind.