Connected context

Connect context. Keep authority clear.

Connect carrier, billing, HRIS, MDM, ITSM, finance, identity, and policy context to the Neura operating record with explicit connection states.

Review integration scope

Source health

6 sources in scope

Wireless contextConnection state

Observed Aug 6, 2026

AT&T accountCarrier portal

Current

Uploaded billJul 2026

Current

HRIS rosterLast received Aug 4

Delayed

MDM assignmentsObserved Aug 6

Current

ITSM contextScope during onboarding

Setup requested

A catalog is not a connection

Every source carries an explicit operating state.

SourceRoleMethodState

AT&TCarrier account and line statePortal workflowConnected

Uploaded billsUsage and billing evidenceSecure uploadAvailable

ServiceNowRequest contextConfigured during onboardingSetup requested

Microsoft IntuneDevice ownership contextConfigured during onboardingAvailable

HRISEmployee lifecycle contextScope dependentConfirm scope

From source fields to operating context

Every connection should make a specific part of the wireless record more useful.

SourceFields contributedNeura context

Carrier accountBAN · line · plan · device stateWireless record

Uploaded billCharges · usage · credits · billing periodBilling evidence

HRISEmployee · manager · department · statusPerson and authority context

MDMDevice identifier · model · assignmentDevice context

ITSMRequest · incident · requester · historyOperating context

FinanceCost center · entity · coding rulesFinancial ownership

Source governance

Connect each system for a defined job—not for the sake of a logo wall.

Source familyContext it contributesWhere it appears

Carrier and portal evidenceAccount, BAN, line, plan, device, and carrier-work stateInventory and Actions

Uploaded carrier billsUsage, recurring charges, credits, and billing-period evidenceAsk Neura and Expense

Enterprise systemsPeople, device ownership, tickets, cost centers, locations, and policyContext and authority

Freshness

Answers disclose the source and billing period they reflect.

Authority

Connected context does not grant permission to change a carrier account.

Scope

Connection methods and fields are confirmed during onboarding.

Designed for imperfect source systems

A stale source should become visible—not quietly become truth.

Neura keeps connection state separate from record confidence. A delayed feed, missing bill, or unresolved match can be surfaced as an operating condition for the team to review.

Connection health6 sources

AT&T accountObserved Aug 6

Current

Uploaded billThrough Jul 2026

Current

HRIS rosterLast received Aug 4

Delayed

MDM assignmentsObserved Aug 6

Current

ITSM contextScope during onboarding

Setup requested

Finance coding14 unmatched values

Needs review

Designed for changing connection methods

The operating model stays stable even when the plumbing changes.

Portal-assisted

Carrier work can be coordinated through existing business portals and support channels today.

File and bill ingestion

Uploaded carrier bills provide source-dated usage and financial evidence.

Enterprise context

HRIS, MDM, ITSM, finance, identity, and policy sources are scoped during onboarding.

Start with the sources you have.

We’ll define the connection state before we promise the outcome.

See how we’d run your wireless operation